Your Client Relationships
Are Sacred.
We are an extension of your team, not a competitor. We deliver flawless compliance and handle the administration so you get the credit.
White-Label Service
We respect your client relationships. Whether you prefer we stay behind the scenes or work directly with your client, we adapt to your workflow. We deliver high-level service and specialized compliance to the clients you place with us.
Audit Protection
From Section 125 NDT to COBRA notices, we handle the heavy lifting. Your clients stay compliant, and you stay worry-free.
Legendary Speed
We have a same-day response goal for all broker inquiries. No call center queuesβyou get a direct line to your dedicated account manager.
How We Work Together
Implementation shouldn't be a headache. We have refined our onboarding process over 35 years to be invisible to the client and effortless for you.
The PAI Promise
Partnership Timeline
1. Introduction
You introduce us to the client (or we white-label). We validate plan design and compliance needs.
2. Implementation
We handle the data migration, generate the documents, and set up the WEX portal. You don't lift a finger.
3. Onboarding
We ship cards and welcome materials directly to employees. Your team gets a confirmation when live.
4. Ongoing
We handle the calls. We handle the claims. You handle the renewal.
National Tech. Local Soul.
We leverage the WEX Health Cloudβthe same platform used by national carriersβbut we wrap it in our concierge service layer. Your clients get the best technology without being treated like a number.
5-Star Rated Mobile App
Participants can snap receipts, check balances, and file claims in seconds.
Employer & Broker Portals
Real-time access to funding reports, enrollment data, and file feeds.
Trusted by Top Advisors
"My clients stay with PAI. Thatβs the metric that matters. Their implementation team is so proactive that I don't have to chase paperwork."
"Zero noise. I refer PAI because I know I won't get a call from an angry HR director 3 months later. They just handle it."
"I was hesitant to move my clients from a national administrator, but PAI made the transition invisible. They handled the data migration perfectly."
Broker FAQs
Do you work directly with individuals? +
What is your typical implementation timeline? +
Can you white-label your services? +
Letβs Make Your Next Deal Effortless
Connect directly with a member of the PAI sales team to discuss you or your clients specific needs.